Payroll is the largest single expenditure for many Canadian organizations. Payroll professionals are responsible for ensuring that the vast array of payroll activities occur in a seamless and timely fashion, making their role critical for enhancing organizational productivity. The productivity impacts driven by payroll professionals range from managing costs to improving operational performance.
In this section of the report, PwC Canada provides highlights of the productivity initiatives that payroll professionals are often involved in and discusses key performance indicators (KPIs) associated with payroll that can help measure and drive positive organizational impacts.
As a part of a survey, PwC Canada asked payroll professionals to identify the different types of productivity initiatives they are involved in at their organization. Their responses are summarized in the graph below: